Mashery Support Portals Developer Blog

New Feature: Call Log Export

For the first time customers can now receive low-level API transaction details via automated, ongoing exports. Until now, reporting data provided via our Reporting Dashboard and API has provided aggregated data sets, but with our new Call Log Export feature, that is no longer the case!

Log files will be delivered in 30 minute slices as CSV files and will include such data as:  Request UUID, Source IP, Host name, User Agent, URI, HTTP Method, HTTP Status Code, API Key, and many more!  We have also joined the transaction data with other TIBCO Mashery Metadata, such as Package, Plan, and Service information to reduce complexity of creating helpful and actionable visualizations and insights without the overhead of having to join data tables together.

These detailed transaction logs should unlock a variety of use cases for our customers, allowing you to store Mashery call data along with your own transaction logs to get a full view of your API traffic.  Troubleshooting, threat detection, customized billing are all use cases that we have heard from our customers that will now be possible with this new feature.  Keep an eye on this blog as we are planning incremental improvements to this feature in the coming months.

Watch a quick demo of Call Log Exports working in conjunction with Redshift & TIBCO's industry leading analytics platform Spotfire.

Please see the feature documentation which also includes an FAQ.

* Please note: New Call Export profiles may take up to 3 hours for initial delivery, we are working to bring this latency down in the near term.

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