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504 Gateway timeouts from Mashery servers

  1. I am assisting in the support of an application which uses the Netflix API. Upon enumeration of the user queues we are getting various error back from the Mashery servers. The main issue seems to be 504 gateway timeout errors. Below is one such server returning this info:

    X-Mashery-Responder: proxylb-p-us-east-1c-05.mashery.com

    This is making it very difficult to enumerate user queues that contain more than a couple hundred items.

    Can you provide some insight onto what is happening? This seems to be a recent occurrence...perhaps over the past week or two. Has Mashery implemented some changes within their infrastructure that would be causing this?

    thank you

    Message edited by bengalih 1 year ago

  2. MasherySupportTeam1 year ago

    Greetings,

    Thank you for your recent post to our forum. We will reach out to Netflix to investigate. We will contact you directly via email to seek additional information about the issues you are experiencing to help aid in our investigation with Netflix.

    Kind regards, Elizabeth Mashery Support Team

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